Last Updated: February 2026

Apoker Privacy Policy – How Your Data Is Collected, Used, and Kept Secure

Apoker believes your personal data belongs to you. In this policy, we clearly explain what information we collect, why we collect it, and how it is kept secure.

Data Protection
SSL + AES-256 Encryption
256Bit SSL
0Data Sales
24/7Monitoring

Your Privacy Is Our Responsibility: apoker never sells your personal data or shares it with third parties for commercial purposes without your consent. Upholding this policy is both a legal and ethical commitment for us.

01

Introduction & Scope of This Policy

This privacy policy sets out apoker's position and commitments regarding the collection, processing, and protection of personal data belonging to users of the apoker.click website and the apoker application.

Apoker places the highest priority on the privacy of its users in Bangladesh. We believe that earning a member's trust requires complete transparency about how their data is handled — which is why this policy has been written in plain, detailed language.

By creating an account or using apoker's services, you agree to the terms of this privacy policy. You will be notified in advance of any changes made to this policy.

02

What Types of Data We Collect

Apoker collects data in two main ways — information you provide directly, and information collected automatically while you use the platform.

Type of data Example How We Collect It
Identity-related Full name, date of birth, NID number Registration Form
Contact Mobile number, email Registration Form
Financial Mobile Pay/Nagad number, transaction history Payment Processing
Technical IP address, device information, and browser Automated
Usage Patterns Betting history, login times, and game preferences Platform Logs
Location Approximate country/city (derived from IP) Automated
apoker never stores your full bank account details, passwords, or PIN numbers. All payment processing takes place through encrypted channels.
03

Why We Collect This Information

Apoker does not collect data without reason. Every piece of information has a specific, legitimate purpose. The key reasons are outlined below:

  • Identity Verification (KYC): To verify your age and identity, and to prevent money laundering.
  • Account management: For login, password recovery, and account security.
  • Payment Processing: To process deposits and withdrawals securely.
  • Fraud prevention: To detect unusual activity and keep your account secure.
  • Service Improvement: To understand which features are used most and improve them accordingly.
  • Legal Obligations: Certain data must be retained to comply with licensing authority requirements.
04

How Your Data Is Used and Processed

Apoker uses your data only for the purpose it was collected for. We will never use your information beyond what is listed here — or we will ask for your consent before doing so.

Apoker analyzes your betting history and game preferences to show you relevant offers and promotions. This analysis is strictly internal — the data is never shared with any third-party advertisers.

If you'd prefer not to receive promotional messages from apoker, you can turn off notifications in your account settings or contact support at any time.

05

Our Policy on Sharing Data with Third Parties

Apoker does not sell your personal data. However, in limited circumstances, we may need to share certain information with trusted third parties:

  • Payment Providers: Mobile Pay, Nagad, and similar services — only the minimum data necessary for transaction processing.
  • Game Software Providers: Limited session data for Live Casino or slots games.
  • Law enforcement: Where required by court order or legal obligation.
  • Regulatory Authority: For audits or reviews conducted by our licensor.
All third parties are required to sign an agreement to comply with apoker's privacy standards. No third party may use your data for their own purposes.
06

Technical Measures for Data Security

Apoker uses industry-leading technology to protect your data. We don't just talk about compliance — we're transparent about the exact technologies in use:

256-bit SSL/TLS EncryptionAll website and app traffic is transmitted through encrypted channels
AES-256 Database EncryptionAll stored sensitive data is held in encrypted databases
Two-Factor Authentication (2FA)Optional but strongly recommended — OTP verification at login
24/7 Security MonitoringOur automated systems monitor for suspicious activity around the clock
Secure Data Centersapoker's servers are hosted in data centers that comply with international security standards (ISO 27001)
Regular Security AuditsReviewed multiple times a year by third-party cybersecurity experts
07

Cookies & Tracking Technologies

Apoker uses cookies to enhance your platform experience. Cookies are small data files stored on your device that remember your preferences and session information.

  • Essential Cookies: Required for login sessions and security — disabling these will prevent the platform from functioning.
  • Functional Cookies: To remember your language preferences and account settings.
  • Analytics Cookies: To understand how the platform is being used — anonymised data only.

You can turn off non-essential cookies in your browser settings, though some features may not work properly if you do.

08

How Long We Retain Your Data

Apoker does not retain data longer than necessary. Retention periods depend on the type of data and applicable legal obligations:

  • Account and identity data is retained for as long as the account remains active.
  • Transaction and financial data is retained for a minimum of 5 years, as required by law.
  • After an account is closed, all personal data is deleted within 3 years.
  • Technical logs and analytics data are retained for a maximum of 12 months.
09

Your Data Rights

As an apoker member, you have specific rights over your own data. Contact our support team to exercise any of these rights.

01
Right of Access

You can request to see what personal data apoker holds about you.

02
Right to Rectification

You may request corrections to any inaccurate or incomplete information.

03
Right to Erasure

You may request deletion of any data held beyond legal obligations.

04
Data Portability

You can download your personal data in a readable format at any time.

10

Protection of Minors' Data

Apoker never knowingly collects personal information from anyone under the age of 18. Age is verified at the point of registration, and minors are prevented from creating an account.

If a minor's data ever enters the apoker system — whether we discover it ourselves or are notified — we will immediately delete that data and close the associated account.

11

Privacy Contact

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact the apoker support team. Our data protection team typically responds within 48 hours.

Email: support@apoker.click — use the subject line "Privacy Request" and include your registered mobile number.

Why apoker is trustworthy with your data

We prove our commitment to your privacy through action, not just words

No Data Sales. Ever.

Apoker never sells members' personal data to advertisers or third parties. This is our absolute red line.

Bank-Grade Encryption

Your information is protected with 256-bit SSL and AES-256 encryption — the same standard used by leading banks.

You Stay in Control

You always have the right to view, correct, or delete your data. apoker is only its custodian, not its owner.

Audited Security

Apoker's systems are reviewed multiple times a year by third-party cybersecurity experts.

Everything Clear in Plain Language

Cutting through legal jargon, apoker explains clearly and plainly exactly what is done with your data.

Turn Off Unnecessary Notifications

You can opt out of promotional messages at any time. Your inbox is yours to control.

Start Betting in a Secure Environment

Your data is fully protected at apoker — join today and play with complete peace of mind

FAQ

Common Questions About Security & Match Settlement

Yes, both your personal data and funds are fully protected at apoker. For data, we use 256-bit SSL transmission encryption and AES-256 database encryption — the same standards used by international banks. Your password is stored as a hash, meaning even apoker staff cannot view it. For financial security, member funds are held in a separate bank account, completely segregated from the company's own funds. Enabling two-factor authentication (2FA) significantly reduces the risk of your account being compromised. apoker's security team monitors systems 24/7 and takes immediate action if any suspicious activity is detected.

When a match is cancelled or abandoned, apoker settles bets according to the following policy. If the match does not complete the minimum required time (minimum overs for cricket, minimum minutes for football), stakes are refunded in full in most cases. If a match is stopped after the minimum threshold has been met, bets may be settled based on the result at that point — this varies by sport. For live betting, if a match is suspended, bets are placed in a temporary "pending" state and reactivated once the match resumes. Each sport has its own detailed settlement rules, which can be found on the sports page or by contacting the support team.
বাংলা